Preparation For Your Next Eyelash Extension Appointment

Full Sets / Half Sets & Refills

  • Do not get your lashes tinted, permed, or curled. This will affect the quality of the extension adhering to your lashes.
  • Please shower and wash your hair prior to the appointment as you will need to keep the lashes dry and away from all moisture for 24 hours.
  • Please remove all traces of makeup using oil- free cleanser/makeup remover ect.
  • Do not apply moisturiser/makeup ect around the eye area prior to your appointment as the extensions will not adhere to your lashes.
  • Please do not wear eye makeup to the appointment.
  • Please make sure you have an umbrella with you on rainy days to avoid getting the lashes wet.
  • Please do not wear contact lenses to the appointment or bring a container if you wish to take them out prior to the appointment.
  • Unfortunately I do not allow children with you at your appointment as you are required to have your eyes closed and RELAX. Yes, that’s right you may fall asleep!
  • Due to having put a deposit requirement in place for appointments, I require 24 hours’ notice if you wish to reschedule your appointment without having to forfeit your deposit. I will allow 1 rescheduling (within 4 weeks) of the original appointment. All changes (cancellations/rescheduling) made within 24 hours of the initial appointment will require another deposit. No exceptions.
  • EFTPOS only
  • All available options for your treatment will be discussed at the time of your arrival, prior to commencing treatment. Any questions or concerns can be raised during the consultation.


For best lasting results of your eyelash extensions

  • Avoid showering for 24-48 hours after the procedure to prevent the lashes getting wet.
  • Avoid solariums, steam, saunas and swimming pools for the first 48 hours.
  • If you will be having any treatments requiring lasers, chemical peels or hydroxyl treatments, inform the therapist that you have eyelash extensions.
  • Avoid oil based products (cleansers, moisturisers, make-up), we have our own recommended after care products.
  • Do not wear mascara, unless it is our unique brand made for eyelash extensions.
  • Try not to touch or play with your new lashes.
  • Use only heated eyelash curlers rather than mechanical, if required.
  • Brush your lashes after showers/wetting and cleaning them.
  • Use only liquid or gel eyeliner.
  • You will need to return to your therapist every 2-3 weeks for refills, if you wish to maintain your lashes.
  • Please do not wear any make-up or moisturisers to your following refill appointments.
  • You will provided with an after care sheet at the end of your first appointment.